Shipping policy

Shipping Coverage

We currently ship only within the United States, including all 50 states.

At this time, we do not offer international shipping. We do not ship to P.O. boxes, APO/FPO addresses, or freight forwarders.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment has been received and verified.

You will receive a confirmation email once your order has been processed and dispatched.

Transit Time

After your order has been shipped, delivery typically takes 3–7 business days depending on your location within the United States.

Estimated delivery time:

Handling Time: 1–3 business days
Transit Time: 3–7 business days
Total Estimated Delivery Time: 4–10 business days

Please note that delivery times are estimates and may vary due to factors beyond our control, including carrier delays, weather conditions, and peak shopping periods. Deliveries to Alaska and Hawaii may take longer.

Shipping Costs

Free Shipping is available on all orders delivered within the United States.

No additional shipping fees will be charged at checkout.

Large Item Deliveries

Certain oversized products, such as storage sheds and riding lawn mowers, are shipped by freight carrier. For these items, the carrier will contact you to schedule a delivery appointment. Curbside delivery is standard; the carrier is not responsible for moving the item into your home, garage, or yard.

Order Tracking

When available, tracking information will be provided via email once your order has been shipped.

Please allow up to 48 hours for tracking updates to appear after dispatch.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and an order is returned to us, additional shipping charges may apply for reshipment.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact us so we can assist in locating your shipment and resolving any issues.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and provide photographs of the packaging and product so that we can investigate and arrange a suitable resolution.

Contact Information

If you have any questions regarding shipping, please contact us:

Kovomad
Address: [ADDRESS]
Phone: [PHONE]
Email: [EMAIL]